FAQ for Consumers

  1. What is it that you’re doing again, I don’t quite get it! We give you transparency.
    When you buy products – from watches to vacuum cleaners to photo frames, you have no idea whether the price is fair or very unfair. We look at the costs of the business and give you a better understanding of how good an offer it is. This includes the costs to make and sell the product, their comparison with competitors and how well they manage their finances.
  2. How do we know the scores are reliable? Our data is checked by accountants that are independent of the business being shown. Also, the business needs to provide information that supports their costs.
  3. How are the scores calculated? We apply a consistent set of formulas that have been verified by our accountants. Disclosing the formulas could create a situation where scores can be manipulated for business advantage. For that reason, we retain the privacy of the formulas.
  4. Do you offer any guarantee on our purchase? No, we don’t. Your contract is with the business. We can offer no assurances on the product quality or customer service
    – our focus is purely on the financials.

FAQ for Businesses

  1. How will you protect our sensitive data? All of the information you send us will be seen only by our accountants. It will never be disclosed to third parties and once we have approved your application, it will be destroyed.
  2. How are the scores calculated? We apply a consistent set of formulas that have been verified by our accountants. Disclosing the formulas could create a situation where scores can be manipulated for business advantage. For that reason, we retain the privacy of the formulas.
  3. What about businesses that are not featured on your website? Businesses might not feature for one of two reasons. Firstly, they either do not know about our service or choose not to take part. Secondly, they may have used our calculator and found the results not to be favourable.
  4. My business is a service, not a product, so does your system not apply to us? We are working on a future iteration that will allow service businesses to feature on our website. Please bear with us while we make that possible.